Frequently Asked Questions


Do I need an account to place an order?

No. You can shop at Soleil Swimwear without creating an account. Nonetheless, by creating an account, all your details are stored, and your order history is tracked for your convenience.

Where is your size chart?

Please click here.

Where can I purchase my own Soleil Swimwear?

We are exclusively online on Instagram, Facebook and this website. We have no physical store. 

What mode of payment do you accept?

We accept credit card payments via PayPal. You need to sign up for a PayPal account to use this method. We also accept bank deposits: BDO, BPI, GCash, and Maya.



Do you do meet ups?

Unfortunately, we do not. We can ship door to door!

What courier do you use, how much is the shipping fee, and how long is the lead time?

Shipping fee within Metro Manila is P60 via Gogo Express. Provincial shipping is P150 via JRS Express. Lead time is 1-2 working days for Metro Manila, and 2-3 working days for provincial.
For rush orders, we can utilize LBC for shipping, with a minimum rate of P200. If you place a bulk order and opt for expedited shipping, any additional charges will be communicated to you via email along with your invoice.


We also ship worldwide! Soleil Swimwear is not responsible for the duties and taxes incurred on international shipments.

Soleil Swimwear can never be held responsible for delays or lost items handled by the courier.


 Do you accept returns or exchanges?

To maintain hygiene standards, we do not permit returns or exchanges, ensuring the integrity of our products. Kindly confirm the size and style before placing your order.

What if I receive a faulty item?

Our team thoroughly inspects your packages prior to shipment. If you happen to receive a product with a factory defect or an incorrect style, we will promptly replace it if reported within 7 days. Please return the item in its original condition—unwashed, unworn, with the hygienic liner intact, and the original tags attached. Reach out to us immediately via email at


Rinse thoroughly using a mild detergent before and after use. Hand wash with cold water. Do not bleach, iron, or tumble dry. 

Soleil Swimwear only use the best dyes for our swimwear. However, some swimsuits may still bleed or fade due to sunlight, and strong chlorinated water. Do not hang your swimsuits while drying in direct sunlight. Lay flat in a cool dry place until it dries up.